- Discover the problem.
We Identify and document problem symptoms, and search technical information resources to determine whether the problem is a known condition.
- Evaluate system configuration.
We review your system’s history to determine what configuration changes occurred since the computer last worked correctly. We verify if the hardware or software is fully compatible with Operating System.
From $2/per month
Diagnose and troubleshoot almost any computer problem
Troubleshooting is the process of diagnosing the source of a problem. It is used to fix problems with hardware, software, and many other products. The basic theory of troubleshooting is that you start with the most general (and often most obvious) possible problems, and then narrow it down to more specific issues.